Refund policy

Return & Refund Policy
At SNJ Kreationz, each item is crafted with care and attention to detail. To maintain the integrity of our products and services, all sales are final. We do not accept returns or offer refunds on any purchases.

If you believe there was an error on our part (such as receiving the wrong design or item), please reach out to us within 3 business days of receiving your order. We’re happy to assess the issue and determine a fair resolution.

Custom & Personalized Items
All custom and personalized orders are made to your specifications. Please double-check all details (such as name spelling, colors, sizing, or design preferences) before placing your order.

How to Report an Issue
If there’s a problem with your order, please contact us within 3 business days of receiving it. Be sure to include:

1. Your order number
2. A detailed description of the issue
3. Clear photos (for physical products)

Email: SNJKreationz@gmail.com
We strive to respond within 1–2 business days.

Thank you for supporting SNJ Kreationz. Your satisfaction matters to us, and we’re here to help ensure your experience is a great one!